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Title
Text copied to clipboard!Store and Restaurant Employee
Description
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We are looking for a dedicated and enthusiastic Store and Restaurant Employee to join our team. This position is ideal for individuals with exceptional interpersonal skills, a passion for customer service, and the ability to work in a dynamic environment. The ideal candidate will be responsible for providing a positive experience to customers both in the store and the restaurant, ensuring that quality and service standards are met.
Responsibilities include attending to customers, taking orders, handling the cash register, restocking shelves, maintaining cleanliness in the work area, and collaborating with other team members to ensure smooth operations. Additionally, the employee is expected to have basic knowledge of products and the menu and be able to answer customer questions clearly and accurately.
The candidate must be punctual, reliable, and have a positive attitude. Previous experience in customer service is valued but not required. On-the-job training will be provided. It is important to be able to work under pressure, especially during peak hours, and maintain a professional attitude at all times.
This position offers growth opportunities within the company, as well as an inclusive and collaborative work environment. If you are passionate about delivering excellent customer service and want to be part of a committed team, we look forward to your application!
Responsibilities
Text copied to clipboard!- Attend to customers in store and restaurant
- Take orders and process payments
- Restock products on shelves
- Maintain cleanliness of the work area
- Collaborate with the team for efficient service
- Answer questions about products and menu
- Comply with hygiene and safety standards
- Handle customer complaints professionally
- Prepare simple food and beverages
- Perform basic inventory tasks
Requirements
Text copied to clipboard!- Positive attitude and communication skills
- Ability to work in a team
- Availability to work weekends and rotating shifts
- Punctuality and responsibility
- Previous customer service experience is a plus
- Ability to work under pressure
- Basic knowledge of cash register operation
- Ability to follow instructions
- Good personal presentation
- Willingness to learn and improve continuously
Potential interview questions
Text copied to clipboard!- Do you have previous customer service experience?
- Are you available to work rotating shifts?
- How do you handle difficult customer situations?
- Do you have knowledge of cash register operation?
- What motivates you to work in this type of environment?
- Are you willing to receive on-the-job training?
- Can you work weekends and holidays?
- How do you ensure a clean work area?
- What would you do if a customer complains about the service?
- Do you have experience preparing food or beverages?
